In a blog post, Downdetector said the outage was global and the largest it had ever seen. A map on the site showed, for instance, reports of outages. “This disruption to network traffic had a cascading effect on the way our data centres communicate, bringing our services to a halt.įacebook said it had “no evidence” that user data was compromised.įacebook, Instagram and WhatsApp became inaccessible for large numbers of people at about 5pm UK time (12pm ET), with citing reports of problems from millions of social media users around the world. “Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication,” the statement said. In a later blog post, it said faulty configuration changes on its routers were the root cause of the nearly six-hour outage. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now,” Facebook tweeted.
Facebook and Instagram commonly experience small individual outages, but it's rare for the apps to all go down at once.
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